Best practices


Using investor communication service corporations around the world are facing the following benefits:

  • Possibility to monitor voting prior to general meeting deadline date and prevent an oversight by the largest shareholders and/or sub-custodians that could result in the failure of voting
  • Emphasize general meeting results and post-general meeting corporate news and financial statements
  • Maximize first-class treatment of shareholders, promote corporate image and increase meeting participation
  • Achieve greater corporate transparency and enhance investor communications
  • Eliminate potential risks to the general meeting due to mis/non-communications and reduce shareholders' proxy processing costs
  • Be recognized for being proactive and adhering to the highest corporate governance standards
  • Maintain full integrity of the general meeting and agenda details
  • Emphasize corporate news and financial statements prior to general meeting date
  • Improve timeliness of the general meeting communication, increase voting decision period for shareholders and reduce incidences of late voting
  • Improve information flow pertinent to investment decisions
  • Incorporate exclusive statistical data in internal reporting (e.g., shareholder base analysis) and optimize investor relationship management



“By working together with Broadridge, Allianz is assured that any information intended for its non-resident shareholders, whose custodian banks are linked to Broadridge’s systems, is sent electronically on a real-time basis, thereby significantly reducing our overall proxy costs.”

Dr. Elsbeth Pabst, Head of the Share Register Service, Allianz SE

 


"Since the implementation, DSM’s investors’ participation has increased significantly, from below 30% to over 40%. Furthermore, by cross checking daily vote progress reports, generated by Broadridge, against the registry of the final agent bank, DSM and the bank were able to trace votes that got stuck in the custody pipeline and remedy any anomalies in good time for the votes to be received at the meeting."

Dries Ausems of DSM Investor Relations, DSM

 


"When we realised that many of our non-resident shareholders could also receive our proxy voting materials via Broadridge, we decided to work more closely with them. We wanted to ensure that Broadridge would distribute our proxy voting and related corporate materials in full detail and upon issuance, four weeks before our general meetings. Consequently, Michelin’s network of shareholder relations and contacts, and Broadridge’s network were combined assuring that coverage of the shareholder base was as extensive and optimal as possible."

Christophe Mazel, Investor Relations Director, Michelin

 


"Santander has noticed that vote participation has increased in general and now is able to estimate, based on in-house analysis of voting trends, what the outcome of an AGM is likely to be. The possibility to run an end-to-end audit trail was unthinkable before. In one AGM, we were able to trace 27 million lost votes by means of the audit trail reports. The quick response of Broadridge personnel provided us with the information we needed to find the lost votes in the custody chain.”

Wayne Cowan, Santander Global Securities

 


"Broadridge has had a substantial impact on the level of participation among Pfeiffer’s shareholders at its AGMs. Attendance has increased from 31% in 2005 to 50% in 2006 and to 58% in 2007."

Gudrun Geissler, Investor Relations, Pfeiffer Vacuum Technology AG

 


“Broadridge proved to be the solution to meet the needs of our clients regardless of the voting set-up chosen. The  set up, despite the numerous requirements, went smoothly and the technical staff from Broadridge, as well as our day-to-day contact, were very helpful and proactive. Moreover, the information flow between ourselves and  Broadridge met our requirements in terms of the Swiss bank secrecy law.”

Sven Crausaz, Proxy Voting Department, Pictet